All of our meals will remain safe to eat up to 12 months after arrival as long as they are stored in your freezer and kept frozen the entire time. Meals that you store in your refrigerator or thaw after receiving will be safe to eat for 3-5 days after thawing.

Some meals may come with an expiration date printed on their packaging - in this case, the printed expiration takes precedence.

It is important to cook our meals in a suitably sized slow cooker to reduce the chance of burning and increase the quality of the meal. Click below to see what size slow cooker we recommend based on how many portions you will be cooking at one time.

Generally speaking, no. We only partially cook a majority of our meals so that they are as fresh for you as possible. You are not simply reheating a frozen dinner, you are cooking it through for the first time. Microwaves will not cook the meat thoroughly enough to make it safe for you and your family to eat.

That being said, we do offer a small number of dishes that are fully cooked and are safe to heat up in your microwave. You can view those meals by clicking here.

For the most part, yes. You can view all of the meals we've tested for the instant pot and pressure cooker by clicking the button below.

Unfortunately, we are not able to sell slow cookers at this time due to shipping constraints. Most big-box stores or major online retailers offer slow cookers of various sizes starting at roughly $15. If you are planning on purchasing a slow cooker to cook our meals, we recommend making sure you get one that is properly sized for the number of portions you plan to cook at one time.

No. We highly recommend avoiding high heat for a number of reasons; meals can burn far easier, meat will become tough, and many sauces will break. If you're looking for a speedier cook method, we recommend looking on our website to see if your meal can be boiled in bag or cooked in an instant pot/pressure cooker.

All meals can be cooked on your stovetop. To do so, fully thaw the meal, then pour it into a saucepan and cook over medium-low heat for 10-15 minutes. Always be sure to check that any protein is heated to a safe temperature before consuming it.

Orders are shipped to you frozen in a package loaded with dry ice and insulation. Once they arrive, you should store them in your freezer until you're ready to cook them.

We ship to every US state, with the exception of Alaska and Hawaii. Shipping rates vary from state to state.

Qualifying for free shipping depends on two factors, the state you are shipping to and the total value of your order. As an example, if you are shipping to an eastern state, all orders of $99 or more qualify for free shipping and orders of $60 or more qualify for discounted shipping. Click below to view our Shipping Map - it will help you see what criteria your order should reach to qualify for free or discounted shipping in your state.

Please note, your order value must reach the free/discounted shipping threshold after any discounts or coupons are applied to qualify.

Delivery dates vary based on destination and date/time of purchase. A vast majority of orders are delivered within two business days. To see your estimated delivery date, please view our Shipping Information page by clicking below.

Orders are shipped to you frozen in a package loaded with dry ice and insulation. Once they arrive, you should store them in your freezer until you're ready to cook them.

If your order arrives thawed, damaged, or missing meals, please contact us immediately via email, phone, or live chat. Please take photos if at all possible before reaching out - they allow us to provide a resolution much faster.

Yes, you can! If you open your shopping cart, you will see a field at the bottom labeled, "Add gift note or shipping instructions". Any note added in that field will be processed with your order.

Our shipping team will hand write any gift note on a What a Crock postcard and we'll include it in your package at no charge.

Yes, all plastic bags that we use containing food are BPA-free.

Yes, we require you to be logged into an account before you place an order. This step is required so that our system will be able to provide credit to your organization. When you select a group to support when creating an account, that data is linked to your account so that once an order is placed, our system can automatically provide credit to the group of your choice.

If you forgot your password, please click the button below to reset it.

In order to change which group you'd like your orders to provide credit to, please contact us for assistance.

To start a new fundraiser, please click the link below. You will be able to schedule a call with one of our team members, or you can elect to register your organization and expedite the start-up process.

By default, 20% of the value of every item you purchase goes directly towards your group's fundraiser. For example, if one portion of our Smoked BBQ Pulled Pork costs $11.99, your group will receive $2.40 from each portion ordered. The total amount of profit your group will earn from your order is always displayed in your shopping cart.

We often offer promotions for certain categories of meals that offer a temporary profit boost - usually boosting the profit value to 30% per item.

On occassion, some items may provide less than 20% of their value in profit - in this rare circumstance, the reduced profit will be noted in the product's description.

Yes! However, it is entirely optional. If you choose to add a donation, you will see the option to do so at checkout. Your group will receive the full amount of the donation minus a 5% credit card processing fee.